Privacy Policy
​
Effective Date: January 1, 2025
The Beauty Bar by Phoebe (“we,” “us,” or “our”) is committed to safeguarding your personal data in compliance with applicable laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our services.
1. Data Controller
The Beauty Bar by Phoebe, located at Phoenx House, Corseley Road, Groombridge, Kent, TN3 9RH, is the data controller responsible for your personal data.
If you have any questions about this policy, please contact us at:
Email: info@thebeautybar-byphoebe.co.uk
2. Personal Data We Collect
We may collect and process the following types of personal data:
2.1 Information You Provide Directly
• Identity Data: Name, date of birth, and contact details (email address, phone number, mailing address).
• Health Data: Medical history, allergies, skin conditions, or other information provided during consultations.
2.2 Automatically Collected Information
When you visit our website or use online booking tools, we may collect:
• Technical Data: IP address, browser type, device type, and operating system.
• Usage Data: Time spent on pages, clickstream, and other analytical information.
2.3 Special Categories of Data
We may collect health-related information as necessary to provide services safely and effectively. This data is processed with your explicit consent.
3. Purpose and Legal Basis for Processing
We process personal data only when legally permitted. This includes:
• Performance of a Contract: To deliver services you have booked.
• Legitimate Interests: To improve our services, ensure security, and manage customer relationships.
• Legal Obligations: To comply with regulatory and tax requirements.
• Consent: For marketing communications or processing sensitive health data.
4. How We Use Your Data
We use your personal data to:
• Provide and personalize our services.
• Manage bookings and appointment confirmations.
• Send promotional offers and updates (if you have opted in).
• Ensure health and safety compliance during treatments.
• Maintain records for legal and financial purposes.
5. Disclosure of Personal Data
We may share your personal data in the following circumstances:
• With Service Providers: Third-party booking systems, IT support providers, and payment processors.
• Legal Compliance: If required to comply with legal obligations, court orders, or government authorities.
• Business Transactions: In the event of a merger, sale, or restructuring of the business, your data may be transferred to the new entity.
We do not sell or rent your personal data to third parties.
6. Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Retention periods include:
• Client records: Up to 2 years after your last appointment.
• Financial records: 6 years to comply with tax regulations.
Once the retention period expires, your data will be securely deleted or anonymized.
7. Your Rights
Under applicable data protection laws, you have the following rights:
• Access: Request a copy of your personal data.
• Correction: Request that inaccurate or incomplete data be updated.
• Erasure: Request deletion of your data where it is no longer necessary.
• Restriction: Request limited processing of your data in specific circumstances.
• Data Portability: Receive a copy of your data in a structured, machine-readable format.
• Objection: Object to processing based on legitimate interests or direct marketing.
• Withdraw Consent: Where processing is based on your consent, you can withdraw it at any time.
To exercise these rights, please contact us at info@thebeautybar-byphoebe.co.uk.
8. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies may:
• Save your preferences.
• Analyse website performance and usage.
You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no system can guarantee absolute security.
10. International Transfers
If your data is transferred outside the UK or EEA, we ensure it is protected by appropriate safeguards, such as:
• Contracts approved by the UK Information Commissioner’s Office (ICO).
11. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children. If you believe we have collected such data, please contact us for its removal.
12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you via email or website notice.
By continuing to use our services, you acknowledge that you have read and understood this Privacy Policy.
The Beauty Bar by Phoebe
Phoenx House, Corseley Road, Groombridge, Kent, TN3 9RH